Delivery Information for Polar White Cobbles 40-80mm

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We do not deliver by crane or hiab. We deliver with an 18 tonne kerbside tail lift lorry only.

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All deliveries are made on a tail lift lorry and lowered to the ground. A manual pallet truck is then used to manoeuvre the pallet into position.

Our Couriers deliver between the hours of 8am and 6pm.

The ground and road need to be flat, level and solid tarmac or concrete to use this system. If you have any doubts please contact us for further details. Broken concrete, gravel or sloping ground is unsuitable and pallets may be left on the roadside only if it's safe to do so.

The road must be wide enough for a lorry to fit down, usually wider and larger than a dustbin lorry. If your access is restricted, please contact our office.

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Please make sure that there are no overhead obstructions, such as overhanging trees or cables. Also please inform us of any height restrictions including low bridges on the delivery route as this could prevent delivery.

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We cannot deliver onto hills or sloping ground, as the tail lift must be able to lay flat on the ground.

 

CAUTION: Returned pallets

Returns not accepted due to heavy loads and postage cost.

Where a delivery cannot be made on the arranged day due to access or unforeseen circumstances we will attempt a redelivery at your request on the following day or when arranged. There will be a redelivery charge and this will vary depending on the delivering depot. We will advise you of this cost prior to redelivery.

We do not deliver with hiab or crane offloading. Bulk bag and poly bag deliveries will be made by an 18 tonne tail-lift lorry and the pallet will be delivered as near as possible kerbside to where you need it. The ground and road needs to be a solid, level tarmac or concrete surface to use this system. If you have any doubts please contact us for further details. Broken concrete, gravel, grass, hills and sloping ground is unsuitable and pallets may only be left on the roadside at the driver’s discretion if he deems it safe to do so.

Delivery instructions

To ensure your aggregates are delivered, you, (or someone on your behalf), will need to be there to sign for them.

 

Delivery 

3-5 Business days

We use a national courier service to deliver. Deliveries are made during the hours of 8am to 6pm on Weekdays, We attempt to ensure timely deliveries however these can be affected by conditions outside of our control, for example unforeseen issues on the road or bad weather conditions or delays within the UK haulage network. For this reason, we do not recommend scheduling a contractor, landscaper or gardener to commence work until the goods have been delivered. Unfortunately, we are unable to offer compensation for contractors having to wait for materials.

Please note we are unable to provide delivery times.